Refund Policy

“At Denze.online, your satisfaction is our priority. If you're not completely happy with your purchase, simply contact us within 7 days of delivery to initiate a refund. Returned items must be unused, in their original condition, and include all packaging and accessories. Please note that return shipping costs are the customer's responsibility, and any refunds will be processed back to the original payment method within 7–10 business days of receiving the return. If you paid via Cash on Delivery, we can issue the refund via bank transfer or another mutually agreeable method. Certain items may be non-refundable—please refer to specific product listings for details. If you have any questions or need assistance, feel free to reach out to our support team at the contact information provided in the footer.”